Spencer Dryer
Founder & Managing Director
I’ve been in the watch and jewellery industry for over 30 years. Watches are my passion, and I love discussing luxury timepieces with anyone happy to listen.
Specialism: Rare and collectible timepieces
Meet the Team
Behind every watch is a team of specialists dedicated to sourcing, authenticating, servicing, listing, and delivering exceptional timepieces.
Founder
Leading the business with a commitment to trust, expertise, and lasting client relationships.
Sales & Client Advisors
Supporting clients through enquiries, sourcing, purchases, and part exchange conversations.
Kaylie Lincoln
Senior Sales Executive & Manager
Supports clients across enquiries, ensuring every interaction runs smoothly.
Specialism: Client support
David Dyli
Senior Sales Executive & Manager
Brings extensive product knowledge, helping clients buy and sell confidently.
Specialism: Sales guidance
Jonilda Nikaj
Sales Executive
Manages transactions and client payments with care and efficiency.
Specialism: Client transactions
Claire Rich
Sales Executive
Brings years of experience across pricing, repairs, and customer advice.
Specialism: Market knowledge
Ben Lazarus
Sales Executive
Works closely with clients to source and secure the right watches.
Specialism: Sourcing
Nadia Marianni
Sales Executive
Focuses on delivering a smooth and personalised client experience.
Specialism: Client experience
Repairs & Servicing
A dedicated service team that strengthens trust in aftercare and technical standards.
Emma Wiseman
Repairs & Servicing
Maintains presentation standards and workshop quality.
Specialism: Quality control
Andy Charalambous
Watch Technician
Handles authentication, servicing, and technical assessment.
Specialism: Authentication
Awaiting Photo
Lucy Kybakova
Repairs Administrator
Supports the repairs team.
Specialism: Workshop support
BQ Atelier
The technical team behind diagnostics, preparation, and watch handling before each piece reaches the website or showroom.
Keiran Barrett
Technical Operations Manager
Supports diagnostics and servicing across all timepieces.
Specialism: Diagnostics
Natal Franzoni
Head Technical Watchmaker
Works across servicing and preparation before sale.
Specialism: Preparation
Julien Marotte
Technical Watchmaker
Supports repair and authentication processes.
Specialism: Repairs
Daniele De Chiara
Technical Watchmaker
Contributes to inspections and mechanical preparation.
Specialism: Mechanical servicing
Inventory Management
A dedicated inventory section gives stock presentation and listing quality proper importance.
Colette Cowan
Inventory Management
Oversees stock presentation, ensuring accurate listings and positioning.
Specialism: Stock and listings
Darren Dryer
Inventory Management
Supports inventory control, ensuring consistent stock management.
Specialism: Inventory control
Digital & Marketing
Reflecting responsibilities across web, content, SEO, and social media.
Simon Evans
Head of Digital
I joined BQ in March 2021 after 13 years in the TCSP industry. It’s different, but fun and fast-paced.
Specialism: SEO, UX, development
Jamie Goold
Software Developer
Develops BQ Watches through coding, problem-solving and digital innovation.
Specialism: Full stack, AI, CRM
Dan Day
Social Media Manager
Leads social media strategy, growing brand presence and engagement.
Specialism: Social media, content, growth
Louise Henry
Content & Digital Support
Supports website content and digital activity, maintaining online presence.
Specialism: Content and digital support
Josh Benson
Photographer
Creates lifestyle and stock images, strengthening online presence
Specialism: Photographic Content
Ruby Smith
Photographer
Stock images for all mediums.
Specialism: Photographic Content
Operations & Support
The support functions helping keep the business organised, accurate, and efficient.
Lisa Lazarus
Accounts
Manages financial administration and processes.
Specialism: Accounts and finance
Hannah Tahan
Accounts
Supports finance and accounting, ensuring accuracy across the business.
Specialism: Accounts and finance
Lola Lincoln
Performance Manager
Supports the sales team by analysing data, to increase sales performance
Specialism: People and Sales Performance
Jake Rishover
Operations
Supports internal systems, helping improve business efficiency.
Specialism: Operations support
Trusted Expertise
Built on decades of experience in sourcing, valuation, authentication, and aftercare.
Personal Service
Clear, knowledgeable guidance for buyers, sellers, and collectors at every stage.
In-House Standards
Every watch is checked, accurately represented, and carefully prepared before sale.
