What you, the customer, needs to do

One way to facilitate the sale of your luxury watch would be to visit the BQ Watches headquarters in London for a face-to-face chat with our knowledgeable and helpful staff. However, as we appreciate that this is not a viable option for many of our customers, the easiest method to start the process is to fill out a quick and simple online form, which can be found here. We have always found that the more detail that you can include in the form, the better. This is because once the form has been completed we will contact you with an initial, preliminary evaluation for your watch. With more details we can offer a more accurate and representative evaluation. If you can’t find your watch maker in the drop down menu, please feel free to contact us on 020-3697-2555 as it is very likely that we will still be interested in buying your watch, and our staff will be able to proceed with the purchase from there.

Once the form has been completed and you have accepted our initial evaluation, BQ Watches will then send you our free Special Delivery Watch Pack. In this pack, you will find an easy seal bag and 2 pre-paid Royal Mail special delivery envelopes of different sizes, so that luxury watch boxes of all proportions can be accommodated. All that you will need to do at this point in proceedings is to fill out your name and details on the bag and the envelope, and then place the watch and its papers inside its box and post it to us. We cover the postage cost, and the contents of the package will be insured up to the value of £15,000. We also recommend that our clients keep their Royal Mail reference number to track the delivery of the package.

What BQ Watches Will Do Next

Thanks to the special delivery envelopes provided in our Watch Packs, BQ Watches will receive your watch in the post the very next day. Once we have received the watch, it will then be verified and evaluated by our experienced luxury watch specialists, who have had decades in the watch trading industry between them.

Once your watch has been thoroughly inspected, we will ring you immediately with our offer to purchase the watch. Thanks to our trading policy of high turnover and minimal margins, BQ Watches can offer the most competitive prices to both our public and our trade clients. If you accept our offer, we will then proceed to send your payment to you instantly. However, if you decide to decline the offer, we will return your items immediately through special delivery at no expense to you. Regardless of your decision, we can assure you that you will have experienced a professional and prompt service with BQ Watches, and we hope to hear from you in the future.

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